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Privacy Policy

Learn how LoanBestie collects, uses and protects your personal information.

Effective Date: January 1, 2025

Thank you for visiting LoanBestie.com (the “Website” or “Site”). We are committed to protecting the privacy and personal information (“Personal Information” or “PII”) of our visitors (“you” or “users”). This Privacy Policy outlines how we collect, use, share, and safeguard your Personal Information, as well as your rights and choices regarding your data. By accessing or using our Website or services (“Services”), you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, you should not use our website. This Privacy Policy is incorporated into and subject to our Terms of Use.

1. Notice at Collection of Information

We collect various types of Personal Information to operate our website and provide services. This may include identifiers, demographic details, commercial data, technical activity, employment information, sensitive Personal Information, and inferences drawn from other data. The section directly below, titled “Personal Information We Collect, Use, and Share,” contains information on the categories of Personal Information collected and whether we sell or share Personal Information. We retain the information for as long as needed to meet the purpose of processing requests and in accordance with this Policy and statutory requirements. You may request to exercise your rights under applicable laws by contacting us using the contact information herein. To opt out of future marketing messages, use the “Unsubscribe” link available on our website.

2. Personal Information We Collect, Use, and Share

Information You Provide

We collect information you voluntarily submit through forms, including your name, email, address, phone number, employment data, and date of birth. Some services may not be available without certain required information. Your decision to provide any Personal Information is voluntary.

Automatically Collected Information

We automatically gather and store certain data about your device and usage, including IP address, browser type, and interaction with content. We use cookies and other tracking technologies to support this. Please refer to our Cookie Policy below for more.

Information from Third Parties

We may supplement your information with data from third parties such as affiliates, service providers, social platforms, data vendors, or public sources. This combined data helps us optimize and offer services and tailored content.

3. How We Use Your Information

We use your Personal Information for various business purposes, including: to provide the products and services you request, perform customer service functions, enhance security and prevent fraud, engage in marketing and promotional activities, and conduct analytics. Here are additional ways we may utilize the information we collect about you:

  1. To Deliver Services. We utilize the information you provide to fulfill your requests and pass your information to third‑party lenders and financial service providers.
  2. To Communicate with You. We use the information you provide to communicate our services and offers which may be available from lenders and financial service providers. We also use the information to respond to your inquiries, concerns, or requests.
  3. For Functional Support. We use the information you provide to process requests to connect to lenders, to ensure website security and prevent fraud, and manage user accounts and user experience.
  4. To Analyze and Improve Services. We use the information you provide to analyze website usage and improve our services, user experience, operations, and to assist in the development of new services.
  5. To Personalize Content and Experiences. We use the information you provide to customize the content we send or display on our websites and to personalize user experience.
  6. For Corporate Governance. We use the information you provide for internal management, compliance, audits, and corporate transactions.
  7. For Legal Obligations. We use the information you provide to meet legal and regulatory obligations, such as subpoenas, court orders, and regulatory or law enforcement requests.
  8. To Defend Our Legal Rights. We use the information you provide to manage potential legal disputes, claims, and protect our rights.

4. Sharing of Personal Information

We will disclose the information you provide to third parties to carry out our Services and the business purposes outlined above, including lenders, financial service providers, and marketing affiliates in our network. Before sharing your information with these third parties, we require that they warrant and represent to keep such information confidential, secure, and to only use it for performing their services, such as providing loans and financial products and/or services. To summarize, we may disclose your Personal Information to: third‑party lenders and service providers to connect you to loans or financial products you are requesting; technical partners for hosting, analytics, customer support, and marketing; affiliates, networks, and advertisers to connect you to related products and offers; and to legal authorities when required to comply with legal requests or protect rights. Here are additional ways we may share personal information:

  1. Product and Service Delivery. We share all categories of information set out in this Policy with third parties who help us in the delivery of the products and services you have requested to be connected with and offered by these third parties.
  2. Website Functionality. We share all categories of information set out in this Policy with third parties we employ to perform technical functions on our behalf. Examples include: third parties who host our website, analyze our data, provide marketing assistance, and provide customer service.
  3. Third‑Party Products and Services. We share all categories of information set out in this Policy with third parties, including affiliated entities, service providers, and data aggregators, with your information, as these third parties may provide you with their offers, products, or services.
  4. Anonymized Information. We share aggregated anonymous information about you, combined with other persons using our website, with third parties, so that they can understand the kinds of visitors that visit our website, use our website, and promote our marketing. This includes demographic information and behavioral information.
  5. Acquisition or Merger. We may disclose and transfer your information to a third party who acquires any or all of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets.
  6. Legal Process. If necessary, we disclose your information if legally required to do so, or at our discretion, pursuant to a request from a governmental entity, or if we believe in good faith that such action is necessary to: conform to legal requirements; comply with a legal process; protect our rights or property or our affiliated companies; prevent a crime or protect against fraud; or protect the personal safety of users or the public.

5. Do Not Track Signals

We currently do not respond to browser “Do Not Track” signals, as there is no universal standard for compliance.

6. Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies (“Tracking Technologies”) to understand how users engage with our website, its services, and marketing content. Third‑party service providers and lenders may also use these tools. You can manage your cookie preferences in your browser settings, though doing so may affect functionality. A “Cookie” is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing websites. Every time the user loads a website, the browser sends the Cookie back to the server to notify the website of the user’s previous activity. “Web beacons” are small pieces of code used to collect advertising data, such as counting page views, promotion views, or advertising responses. We also utilize “Pixels” in connection with our email communications. Our website’s web servers automatically collect and may use Tracking Technologies to collect information as you browse our website. We use these technologies, web server log files and tracking code, and information we receive through the use of these Tracking Technologies to analyze trends, operate and administer the websites, track users’ movement, and gather broad demographic information for aggregate use. Information of this type may be combined with other sources of information for these purposes. Further, some of these Tracking Technologies may be placed by third‑party lenders and service providers. The use of Tracking Technologies by third parties is within their control and not ours. We do not control their websites or their policies and practices regarding your information and you should be aware that different rules might apply to the collection, use, or disclosure of your information by third parties. You have the right to choose whether or not to accept Cookies. However, they are a significant aspect of how our Services work and you should be advised that refusing or removing Cookies will affect the availability and functionality of our Services.

7. Your Privacy Rights

We are committed to providing you with choices and controls regarding your personal information. We offer all consumers certain privacy choices that allow you to manage how we contact you and how we use or share your information. State residents may have additional rights, outlined in Sections 12 and 13. Residents of certain states (such as California, Colorado, Connecticut, Utah, and Virginia) may have additional statutory rights, outlined in Sections 12 and 13 below.

8. Data Retention

We retain the information you provide for only as long as necessary for business, legal, and compliance purposes. Your Personal Information will be destroyed or permanently deleted as required by applicable law.

9. Website Security

This website implements technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, and disclosure of your information. We strive to protect your data but unfortunately, no internet transmission is fully secure, and we cannot guarantee complete security.

10. Children’s Privacy

Our Website is not intended for individuals under 16 years of age. We do not knowingly collect data from minors. If we discover such data, it will be promptly deleted.

11. Changes to This Policy

We may update this Policy at any time and for any reason. If significant changes occur, we will notify you via the website or contact information on file. You are responsible for reviewing this Policy each time you access the website or use its services. Your continued use of the website constitutes acceptance of the revised Policy.

12. Notice to California Consumers—CCPA

The California Consumer Protection Act (“CCPA”) provides California residents with specific statutory rights regarding their personal information. See our CCPA Policy for more information. California residents have the right to know if we respond to Do Not Track signals or cookies. We do not respond to such signals or cookies.

13. Notice to Residents of Colorado, Connecticut, Utah, or Virginia

Residents of Colorado, Connecticut, Utah, and Virginia may request access, correction, deletion, portable copies, and opt‑out of targeted advertising or sale of Personal Information. Contact us at contactus@contactmelb.com to exercise these rights. Please note that we may need to verify your identity before we can fulfill your request and this section only applies to Colorado, Connecticut, Utah, and Virginia residents.

14. United States Users Only

Our Services are intended for users in the United States only. If you access the website from outside the United States, you consent to the transfer and processing of your information in the United States, where data protection laws may differ substantially.

15. Contact Us

If you have questions about this Privacy Policy, use the contact information herein: